Staff Service
Please rate our staff service on the following:
Strongly Agree Agree Disagree Strongly Disagree
The Customer Service Representative answered my questions promptly.
The Customer Service Representative was knowledgeable about our Products.
The Customer Service Representative gave helpful suggestions regarding the details of my order and the products ordered.
The Customer Service Representative displayed professionalism and a positive attitude at all times.
The Customer Service Representative was easy to get in contact with.
If you had to speak to an Area Manager, did they contact you when expected.
Suggestions/comments
Services
Please rate our service on the following:
Strongly Agree Agree Disagree Strongly Disagree
My Order was processed accurately.
When I made a change to my order, the change was processed quickly and correctly.
Delivery of the Order was made on time.
Product information provided in the catalogue and on the website was up to date and informative.
The catalogue and website were easy to use.
Do you find the Raeco website user friendly.
Suggestions/comments
Product Range
Please rate our product range on the following:
Strongly Agree Agree Disagree Strongly Disagree
The Product range made available to me was suitable for my requirements.
Did the Customer Service Representative offer complementary products to suit my needs and requirements.
The Product quality was a high standard.
If so please specify:
The Product price represented value for money.
My experience doing business with Raeco was an enjoyable and engaging one.
If so would you recommend Raeco: YES
NO
How do you find information on Raeco product, tick all that apply: Google search by product
Raeco website
Raeco Direct
Raeco catalogue
Call 1300
Speak to AM
Do you agree with the statement, Raeco products were fit for purchase and of a high quality.
Suggestions/comments
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